Now booking a cab ride is as easy as doing aWhatsApp message. Uber has partnered with the Meta-Owned messaging platformWhatsApp. The new service is first available in Lucknow, and it will roll outto more cities in the future. Customers will be able to book Uber cars, UberMoto (motorcycles) and autos with the feature.
Uber stated, "Starting this week, we arerolling out a new service that gives people the option to book an Uber ride viaan official Uber WhatsApp chatbot. Riders will no longer need to download oruse the Uber app. Everything from user registration, booking a ride, andgetting a trip receipt will be managed within the WhatsApp chat interface."
The service will be available in English,Uber said, adding that Indian languages will be included in the near future. Theservice is available to both new and existing users who registered with only aphone number on Uber.
The company has, also, stated that with thisintegration with WhatsApp, riders will no longer need to download or use theUber app.
How can we book a cab using WhatsApp?
You have to follow these following simplesteps to book a cab using WhatsApp:
· MessageUber’s business account number or scan a QR Code from your device or click alink directly to open an Uber WhatsApp chat.
· Afterthe 1sr step, you will be asked to provide pick-up and drop-off locations.
· Userswill receive upfront fare information and the driver’s expected time ofarrival.
However, riders will get the same safetyfeatures and insurance protections as they were getting earlier when a personbooked Uber from an app. They will be informed about the driver’s name, cabnumber and can track the location of the driver. They can also talk to thedriver like before.