Airline major IndiGo on Monday saidthe entire dues shall be possibly paidagainst credit shells by January 31, 2021. According to the airline, since the continuationof operations in May, IndiGo has been rapidly refunding dues which are outstandingto travellers whose flights had been cancelled during the lockdown.
The airline has already cleared approx to 1000 crore INR as compensation,that covered 90 per cent out of the total amount ,remaining to the customers.
This is said by Ronojoy Dutta , The Chief Executive Officer, IndiGo.
"The unexpected commencement of Covid-19 led as pandemic for whole the world ; becoming reason of historical lockdownat everywhere. These consequences brought our operations to complete halt by theend of March of this year. Since ourincoming cash flows had declined ,reasonbeing we were unable to instantlyprocess refunds for cancelled flights and had to create credit shells in order to refund them back to customers inupcoming period ."
"However, withthe resumption of operations and a steady increase in demand for air travel,our priority has been to refund the credit shell amounts in an expeditedmanner."