Spotify and Discord were closed to thousands of users on Tuesday, March 8. Both companies took to Twitter to inform users that issues were being looked into. Early Wednesday, both the audio streamer and Instant Messenger confirmed on Twitter that services had been restored.
According to outage tracking website Downdetector.com, more than 138,000 users had reported problems with Spotify, while more than 65,000 said the problems were discord.
DownDetector tracks outages on its platform by an aggregating status report from multiple sources, including user-submitted errors. An outage can affect a significant number of users.
“We are aware of an issue causing message failures and are working on fixing it,” Discord said in a tweet.
Within a few hours, it posted another tweet saying that its services had been largely restored.
"We're still working on some things like attachments and typing events, but they should be back online soon," it said. As they wrote: "Something is not right, and we are investigating it. Thanks for your report!" Spotify Status, an account that provides updates about the current status of Spotify, has posted a. Said in a tweet.
Like Discord, Spotify followed up with a subsequent tweet within a few hours, confirming that "things are looking better." It said many of its customers were having "problems logging in and accessing customer support".
Earlier this month, Spotify announced that it was closing its Russian office. It also removed Russian state-sponsored content from its service. The move came in response to an "unprovoked attack against Ukraine", Spotify said in a statement, which resulted in several measures being taken.
"We have closed our office in Russia until further notice," the Stockholm-based company said.