During the times when the threat associated with online fraud, cybercrime, and virtual scams continues to loom, the Department of Telecommunications (DoT) has successfully launched the CHAKSHU application under its Sanchar Saathi portal to provide assistance to the citizens and residents of the nation.
According to the latest update by the government, if any individual receives suspicious SMS, calls, or WhatsApp messages claiming that their KYC has expired or that it will contain any update regarding SIM card, gas, or electricity connection issues, then the individual can register a complaint on the CHAKSHU facility.
However, the people are also doubtful about the relevance of the application and this new update. Therefore, let us tell you that a brief investigation into the matter has revealed that this information has been officially shared by the government of India, which means that it is TRUE news and the government has released a facility to protect its citizens against virtual frauds and scams.
As per the official details shared by the government, CHAKSHU is a platform that has been designed to report any particular scam or fraudulent activity reported within the last 30 days. The application will report any scam involving bank accounts, payment wallets, sextortion, and identity theft.
Along with this, with the help of the CHAKSHU application, authorities will also work to combat the misuse of telecom resources.
To register any complaint under the CHAKSHU platform, an individual should follow the following steps -
Step 1 - Visit the Sanchar Saathi Suspected Fraud Communication Reporting page.
Step 2 - Select the type of fraud and the medium through which fraud has been conducted (via call, SMS, or WhatsApp).
Step 3 - Fill in the details related to the suspicious call or message.
Step 4 - Review your report and click SUBMIT to take action.
Besides this, if you have fallen prey to the crime and you have lost your money, immediately report to cybercrime.gov.in or call 1930.