Writing an open letter to Prime Minister Narendra Modi and West Bengal Chief Minister Mamata Banerjee, Bengali superstar Prosenjit Chatterjee sought their intervention to solve the issue he recently faced which he thinks could also affect common people. Tagging both top leaders of the country he spoke about how food delivery app Swiggy failed to deliver his food after confirming the order. Popularly known as Bumba Da, the Bengali actor shared his experience with Swiggy on Twitter asking them to look into the matter by saying, ‘what if someone is depending on these food apps for their dinner’.
He started his letter by saying, “Respected Prime Minister Narendra Modi and Respected Chief Minister Mamata Banerjee, Festive greetings. Hope you are keeping well. I want to draw your attention to an issue I have recently faced. On 3rd November, I placed an order on food delivery app Swiggy. After some time, the status of the order changed to delivery but I never received the food. After raising the issue with Swiggy, they refunded me the money since the order was prepaid.”
“However, I wanted to draw your attention because I feel anybody can face this issue. What if someone relies on a food app to get food delivered for their guests and the food never arrives? What if someone is depending on these food apps for their dinner? Will they stay hungry? There can be many such situations. Thus, I felt it was necessary to talk about it. Regards, Prosenjit Chatterjee,” he ended the letter.
Posting the letter on Twitter, the actor tagged PM Modi, CM Mamata Banerjee and Swiggy along with two employees of the company.
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However, the actor’s complaint was ridiculed by many saying this isn’t a huge issue to bring it to the attention of the political leaders.
“Shame to those who are mocking you for tagging cm and PM. I further want to say that this is not national problem but an international one. @UN should take note,” a user wrote in a sarcastic tone.
Another user called the issue “ridiculous.” and in response to Prosenjit’s tweet, the user said, “This is ridiculousness of highest http://proportions.Now PM n CM hv to ensure good Swiggi http://delivery.Do u think they are so unemployed that ur bringing such ridiculous issues to them being a top artist in the country.”
But some of the actor’s followers agreed to the issue and one said, “I’ve faced this problem many times. Every time I’ve received the money back from swiggy but yes….faced unnecessary harassments. Once the delivery person himself consumed the food and both the restaurant and swiggy denied that the food was never delivered.” Another user wrote, “I have faced this issue in Kolkata, and trust me, it is not a laughing matter. This can break a family. Lot of factors involved with regards to food, its planning and timing, especially when guests are expected.”
Prosenjit Chatterjee is a renowned Bengal actor and producer who has also acted in Hindi and south films. Known for films like Praktan, Baishe Srabon, Chokher Bali, Gumnaami, Jaatishwar, he will be next seen in Srijit Mukherji’s Kakababur Portyaborton, which is scheduled for Christmas release.
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He won’t be teh first person to take such an issue to higher authorities.
In May, a man from Telangana took to Twitter, asking help from the Minister of Municipal Administration and Urban Development of Telangana. K T. Rama Rao, known popularly as KTR, has been helping multiple people in the state through the medium of Twitter concerning several matters. The man possibly complained about a missing extra piece of chicken (leg piece) in the biryani that he ordered from Zomato and tagged KTR and the company. However, the man didn’t expect his tweet to blow up, but he got a response from the minister saying, “And why am I tagged on this brother? What did you expect me to do?" to the tweet.
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