In world’s first, Dubai goes 100% paperless; Know benefits

Dubai's Crown Prince cited the savings of 1.3 billion Dirham (USD 350 million) and 14 million man-hours.

Dubai world-first Dubai-goes-paperless
Dubai's Crown Prince, Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum stated that the Emirate has become the world's first government to go paperless. He also cited the savings of 1.3 billion Dirham (USD 350 million) and 14 million man-hours.

The Dubai government's internal and external transactions and procedures are now entirely digital and administered by a comprehensive digital government services platform.

"The accomplishment of this target represents the dawn of a new stage in Dubai's journey to digitise life in all of its aspects, a journey rooted in innovation, creativity and a focus on the future," Sheikh Hamdan said in a statement released on Saturday.

Meanwhile, the United States, the United Kingdom, Europe, and Canada have all stated that they intend to digitise government operations on a larger scale, including government procedures and citizen identifications. Skeptics, on the other hand, have argued that its vulnerability to cyber-attacks.

Over the next five decades, the government of Dubai, according to the Crown Prince, plans to implement sophisticated strategies to establish and enhance digital life in Dubai.

"The next phase of Dubai's digital journey will enable and empower future governments to meet the expectations of thriving smart city residents and give them renewed opportunities for prosperity, sustainable development and happiness," said the crown prince.

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The Dubai Paperless Strategy was conducted in five phases, each involving a distinct group of Dubai government entities. The strategy had been fully implemented throughout all 45 government entities in the emirate by the end of the fifth phase. More than 1,800 digital services and over 10,500 important transactions are provided 
by these entities.

According to the statement, collaboration and integration among participating businesses enabled the automation of processes and services offered to customers, resulting in a reduction in paper usage of more than 336 million papers.

The approach also saved the Dubai government more than 1.3 billion dirhams (USD 350 million) and over 14 million man hours.

The Dubai Government's comprehensive digital transformation will enhance the smart city experience for all residents by eliminating the need for paper transactions and documentation, whether they are handed out to customers or exchanged between government entities.

The DubaiNow application, which provides access to more than 130 smart city services in 12 major categories, will also assist provide exceptional experiences for residents, according to the statement. 


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