Having registered its users without consent for UPI, Truecaller had to face heat on social media. Truecaller created its UPI account with ICICI Bank without their consent. After updating their Android app to the latest Truecaller Version 10.41.6, the users face this issue. Truecaller, a caller-ID app has 100 million users in India.
Truecaller, a user-generated content app that stores registration details of telephone numbers in its database, has a feature named Truecaller Pay, which offers UPI-based transactions like any other payment application. On 30 July, users received an SMS from ICICI Bank that read: “Your registration for UPI app has started. If it was not you, report now to your bank. Do not share card details/OTP/CVV with anyone to avoid financial loss.”
The issues users faced
Several Truecaller users have reported this UPI-related issue on Twitter as well as in the reviews section in the Google Play Store, fearing that the app is breaching personal data and accessing their banking information.
Many users took on to Twitter to showcase their agony over this.
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However, the company on Wednesday discovered the presence of bugs and officially told its users